Primevideo.com/mytv

You can start watching Amazon Prime Video on your smart TV. The process is simple. You can use the app directly or enter a code.

Finding the Prime Video App

The Prime Video app usually comes on most smart TVs. To find it:

Check your TV’s home screen for the app icon.
If you don’t see the app, you will need to download it.

Go to the App Store

Every smart TV has its own app store:

Samsung TV: Samsung App Store
LG TV: LG Content Store
Android TV: Google Play Store
Roku TV: Roku Channel Store

Open the App Store using your TV’s remote.

Download the Prime Video App

Search for “Amazon Prime Video” or “Prime Video” in the App Store.
Select the app and download it.
Once the download is complete, the app installs automatically.

Open the Prime Video App

After installing the app, open it. You will see the option to sign in or register. Here are two main ways to connect your TV to your Prime Video account:

Sign in Directly

On some TVs, enter your Amazon account’s email address and password directly into the app.
Use the on-screen keyboard to enter your information.
Select Sign In. If your information is correct, your TV links to your Prime Video account. You can start watching immediately.

Register Using the Website

This method is common if entering information on the TV seems slow. Choose the option: “Register on the Amazon website.”

Get the Code

Your TV screen shows a code when you choose to register. This code is a mix of letters and numbers, such as “ABCD12.”
Note this code, as it remains valid for a short time.

Visit the Website

Use another device, like a computer, tablet, or phone.
Open a web browser and visit the Amazon Prime Video activation website at primevideo.com/mytv.

Enter Code

After signing in, enter the code shown on your TV in the provided box.
Enter the code carefully.

Select Register Device or a similar button.
This connects your Amazon account to your smart TV.

Watch TV Screen

After registering the device, look back at your smart TV screen. The Prime Video app updates automatically. Now, you should see that you are signed in.

Start Watching

Now your Smart TV is connected to your Prime Video account. You can browse the Prime Video library and choose movies or TV shows to watch.

Various Smart TV Platforms

The Prime Video app is available on many smart TV platforms, including:

Samsung Smart TV (Tizen OS)
LG Smart TV (webOS)
Sony Smart TV (Android TV, Google TV)
TCL Smart TV (Android TV, Google TV, Roku TV)
Hisense Smart TV (Android TV, Roku TV, Vidaa)
Vizio Smart TV (SmartCast)
Panasonic Smart TV

Finding and opening apps may differ slightly across platforms. Always start from the TV’s home screen.

Account Management

You can manage connected devices through your Amazon account. Log in to your account on the Amazon website. Here you will find Prime Video Settings or the “Manage Your Devices” section. You can see which devices are linked to your account and remove any if desired.

Internet Connection

To run Prime Video, your smart TV needs to connect to the Internet. Ensure the TV is connected to your home’s Wi-Fi or has an Ethernet cable. A stable connection ensures smooth streaming.

Prime Membership

To watch Amazon Prime Video, you must have an active Amazon Prime or Prime Video membership. If you do not have a subscription, you can subscribe through the Prime Video app or the Amazon website.

Creating Profiles

Prime Video lets you create profiles for family members. Each profile has its own watch list and suggestions. You can create and manage profiles in the Profile section of the app. When you open Prime Video, it will ask who is watching.

High Quality Streaming

With a good internet connection, you can stream Prime Video in high definition (HD) or ultra high definition (UHD). Many titles are available in 4K HDR, offering excellent picture quality. Audio quality is also good, including Dolby Digital and sometimes Dolby Atmos, if your sound system supports it.

App Update

Sometimes the Prime Video app may need updates. Your smart TV may update the app automatically, or you may have to go to the App Store and update manually. Keeping the app updated ensures you have all the new features.

User Interface

The user interface of the Prime Video app lets you browse movies, TV shows, documentaries, and more. You can search by categories, look for titles, or see Amazon’s suggestions. The app is usually easy to use.

What to See Next

Once you’ve activated Prime Video, there’s a huge library of content available, including:

Amazon Originals
Popular movies
Classic TV shows
Sports programs

It’s easy to find something that interests you.

Parental Control

The Prime Video app includes features for parental controls. You can set viewing restrictions for specific profiles to control what children see. Set these controls in the Settings menu.

Worldwide Availability (with exceptions)

Amazon Prime Video is available in over 200 countries and territories worldwide.

Prime Video operates in many places, but there are some exceptions. It is not available in:

Mainland China
Cuba
Iran
North Korea
Sudan
Russia
Belarus
Syria
Vietnam

Included with Amazon Prime

In certain countries, Prime Video comes as part of an Amazon Prime membership. These countries include:

United States
United Kingdom
Germany
Australia
Canada
France
India
Turkey
Italy

Standalone Subscription

In many other countries, you can get Prime Video as a standalone subscription.

Specific Country Websites

Amazon has special Prime Video websites for different countries. These are linked to the local Amazon domain. Here are some examples:

For a complete list and to check if Prime Video is available in your area, visit the Prime Video website and select your region.

FAQs

Q: I can’t find the Prime Video app on my smart TV, what should I do?

A: Visit your TV’s App Store and search for “Prime Video.” If it’s not listed, your TV model may not support the app.

Q: How long does the activation code on my TV screen remain valid?

A: The code usually remains valid for about 10–15 minutes. If it expires, get a new code by returning to the Prime Video app.

Q: Can I see Prime Video without a Prime membership?

A: You must have an active Amazon Prime or Prime Video membership to watch Prime Video content. Some titles may be available for rent or purchase without a subscription.

Q: Can I use the same Prime Video account on multiple smart TVs?

A: Yes, you can use the same account on multiple compatible devices. Amazon has a limit on the number of devices that stream simultaneously.

Q: Does my TV update automatically when I enter the code on the website?

A: Yes, usually, after entering the code and registering the device, the Prime Video app screen on your smart TV updates automatically.

Q: What if my internet connection is slow?

A: A slow connection can affect streaming quality. The video may buffer or run in low definition. A smooth viewing experience requires a stable and fast connection.

Q: Can I rent or buy movies or TV shows on Prime Video?

A: Yes, even with a subscription, you can rent or buy movies and TV shows not included in the subscription.

Q: How do I manage my Prime Video profile?

A: Manage profiles within the Profile section of the app. You can create, delete, or edit profiles.

Q: Does the Prime Video app support all smart TV languages?

A: The app is available in multiple languages, but supported languages depend on the TV model and region.

Q: What should I do if I receive an error message during activation?

A: Ensure you entered the code correctly and are using the correct Amazon account. Also, check your TV’s internet connection.

Q: Is there a cost to use the Prime Video app?

A: The app is free to download and use, but you need a membership to watch content.

Q: Can I watch Prime Video on old smart TV models?

A: The app may not be available on older models. Check the manufacturer’s website for compatibility.

Q: Do I need to sign in every time I open the app?

A: No, once activated, you’re signed in until you manually sign out.

Q: Is there a limit on the number of devices in my Prime Video account?

A: You can register multiple devices, but there is a limit on the number of devices that can stream content at the same time.

Q: Is the activation process region-specific?

A: The process is generally the same, but available content varies by location.

Q: How do I know if my smart TV supports Prime Video?

A: Check your TV’s app store or the manufacturer’s website for compatible apps.

Q: Can I switch between Prime Video profiles on my smart TV?

A: Yes, switching profiles is easy in the app, usually available when opening or in the main menu.

Q: Do I need an Amazon account for the activation process?

A: Yes, you must have an Amazon account to use Prime Video. You can create one when signing up.

Q: Can I control Prime Video on my smart TV using my smartphone or tablet?

A: Some smart TVs and streaming devices allow control using a compatible smartphone or tablet app.

Q: Is live TV available on Prime Video?

A: Prime Video offers live sporting events and channels, depending on your subscription and region. You can find live TV options in the app.

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