Resetting your Prime Video password is a simple process. Here’s how you can do it:
Go to the Amazon website: https://www.amazon.in/.
Hover over the “Account & Lists” option in the top right corner.
Click on “Sign in.”
On the sign-in page, you will see a link that says “Forgot your password?” Click this link.
Amazon will ask you to identify yourself. You can enter the email address or mobile phone number associated with your Amazon account.
Click the “Continue” button.
Amazon will send a One-Time Password (OTP) to your registered email address or mobile phone number.
Enter the OTP on the Amazon website.
You will now be prompted to create a new password. Enter your new password in the “New password” field.
Re-enter the same password in the “Re-enter new password” field to confirm it.
Click the “Save changes” button.
Your Amazon and Prime Video password has now been reset. You can use this new password to log in to Prime Video on any of your devices.
Open the Prime Video app.
Tap on the “Sign In” button.
On the sign-in screen, look for and tap the “Forgot your password?” link.
Enter the email address or mobile phone number connected to your Amazon account.
Tap the “Continue” button.
Amazon will send an OTP to your registered email or phone number.
Enter the OTP in the app.
You will be asked to create a new password. Type your new password in the “New password” field.
Type the same new password again in the “Re-enter new password” field.
Tap the “Save changes” button.
Your password for Prime Video is now reset. Use this new password when you sign in to the Prime Video app.
What if I don’t receive the One-Time Password (OTP)?
First, check your spam or junk folder in your email.
Ensure that the mobile phone number listed on your Amazon account is correct.
If you still don’t receive the OTP after a few minutes, you can request a new one. There is usually an option to “Resend OTP” on the verification screen.
Can I reset my password if I don’t have access to my registered email or phone number?
If you cannot access the email address or phone number associated with your Amazon account, you will need to contact Amazon customer service for assistance. They have specific procedures to help you regain access to your account.
Will resetting my Prime Video password also reset my Amazon shopping password?
Yes, your Prime Video account uses the same login credentials as your Amazon shopping account. When you reset your password through either the Prime Video app or the Amazon website, it changes the password for both services.
How often should I change my password?
It is generally a good security practice to update your password periodically, such as every three to six months. This helps protect your account from unauthorized access.
What makes a strong password?
A strong password typically includes:
A mix of uppercase and lowercase letters
Numbers
Symbols
It should be at least eight characters long and should not be easily guessable (avoid using personal information like your name or date of birth).
I used the wrong email address when trying to reset my password. What do I do?
If you entered the wrong email address, simply go back to the “Forgot your password?” page and enter the correct email address or phone number associated with your Amazon account.
Is it safe to reset my password?
Yes, the password reset process on the Amazon website and the Prime Video app is secure. Amazon uses secure methods to verify your identity and ensure that only you can reset your password. Always make sure you are on the official Amazon website or using the official Prime Video app when you reset your password.