Prime Video offers a mobile application that lets you watch movies and TV shows on your phone or tablet. Here’s what you need to know about using the app, along with some frequently asked questions.
1. Download the App: First, you need to get the Prime Video app on your device.
For iPhones and iPads:
Open the App Store and search for “Prime Video.”
Tap “Get” to download and install the app.
For Android phones and tablets:
Open the Google Play Store and search for “Prime Video.”
Tap “Install” to download and install the app.
2. Open the App: Once the app is installed, find the Prime Video icon on your home screen or in your app drawer and tap it to open.
3. Sign In: When you open the app for the first time, you will need to sign in with your Amazon account.
Tap the “Sign In” button.
Enter the email address or phone number linked to your Amazon account.
Type your Amazon account password.
Tap the “Sign In” button again.
After you sign in, you can start browsing and watching content available on Prime Video.
The Prime Video app has a simple layout. You will typically find different sections like:
Home: Shows recommendations, featured content, and recently added titles.
Movies: Lists movies available to watch.
TV Shows: Find TV series and episodes here.
Search: Look for specific movies or shows.
My Stuff: Contains your watchlist, purchases, and downloads.
You can tap on any title to see more details, watch trailers, and start streaming.
When you select a video to watch, you will see playback controls. These include:
Play
Pause
Rewind
Fast forward
You can also adjust the video quality and turn subtitles or audio descriptions on or off.
Prime Video allows you to download certain movies and TV shows to your device for offline viewing. Here’s how:
Find a video you want to download. Look for a “Download” icon (it often looks like a downward-pointing arrow).
Tap the “Download” icon. You might be asked to choose the video quality for the download.
Once the download is complete, find the video in the “Downloads” section of “My Stuff.”
Important Note: Not all titles are available for download. There might be limits on how many videos you can download at one time. Downloaded videos also have an expiration date after which you can no longer watch them offline.
Do I need an Amazon Prime membership to use the Prime Video app?
Yes, in most regions, access to the full Prime Video library requires an Amazon Prime membership. In some locations, you might subscribe to Prime Video as a standalone service. You will still need an Amazon account to sign in.
Can I use the Prime Video app on multiple devices?
Yes, you can install the Prime Video app on multiple phones and tablets and sign in with the same Amazon account. However, there is a limit on how many devices can stream content simultaneously.
Why can’t I find a specific movie or TV show in the app?
The availability of content on Prime Video can vary by region. Some titles might require a separate subscription or purchase.
How do I change the video quality while watching?
During playback, look for a settings icon (often a gear or three dots). Tapping this usually gives you options to adjust the video quality (e.g., Standard Definition, High Definition).
How do I turn on subtitles or closed captions?
While a video is playing, look for a “CC” icon or a speech bubble icon. Tapping this usually opens a menu where you can select subtitles or closed captions if they are available.
What happens if I forget my Amazon account password?
If you cannot remember your password, go to the Amazon website or use the “Forgot your password?” link on the sign-in screen of the app. Follow the steps to reset your password.
Can I rent or buy movies and TV shows through the Prime Video app?
Yes, in addition to content included with your Prime membership, you can rent or buy other movies and TV shows through the app. These purchases or rentals are usually charged to your default Amazon payment method.
How do I manage my Prime Video account settings in the app?
Access account settings by tapping on your profile icon within the app. This allows you to manage playback preferences, parental controls, and profile settings.
Does the Prime Video app use a lot of data?
Streaming video can use a significant amount of data, especially at higher quality settings. If you are watching over a mobile network, be mindful of your data plan. Downloading videos over Wi-Fi can help reduce mobile data usage.